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Should I talk to the other driver’s insurance company? What if they call me?

Wednesday, July 5th, 2017

Never give an oral statement to the other side's insurance company. If you do, you will regret it. If you are contacted, be polite, but decline to talk. Insurance companies' claims adjusters are professional negotiators, with extensive experience in using every psychological technique to maneuver you into giving information which can hurt your claim, including discouraging you from using the professional services of a lawyer.

Claims adjusters are hired because they sound good over the telephone, but they are well trained by insurance company lawyers to ask questions in a manner designed to hurt you and help them. You cannot beat an expert at their game. Do not try it. Simply say, "Thank you for calling, but I am not prepared to discuss this matter with you at this time."


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